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My Sophi™ Remote Patient Monitoring Now Available Direct to Consumer in CSRA/Augusta

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AUGUSTA, Ga. (July 29, 2019) NavCare, a division of US CareNet, today announced that they have begun testing My Sophi™ Remote Patient Monitoring as a direct to consumer retail option in the Central Savannah River (CSRA), Augusta, Georgia area. The retail website, MySophi.com, launched on July 15 offering options for 24/7 health monitoring services with leased wireless monitoring devices. In addition, My Sophi™ is being offered through its sister company, Care Partners @ Home of Augusta, a private duty, in-home service provider.

“Our company has provided care management services and telehealth monitoring for our patients in the homes and communities of seniors across the country for many years,” said Rick Griffin, President and CEO of US CareNet. “It makes sense for our company to utilize the experience we have gained and expand our services while we test our retail opportunities.” 

My Sophi provides 24/7/365 vitals monitoring directly through the NavCare Care Center. Based in the home office of US CareNet and NavCare in downtown Augusta, the NavCare Care Center is staffed with trained clinicians who are certified Medical Assistants, LPNs or RNs and are employees of NavCare, never outsourced to call centers. 

The devices, which could include blood pressure monitor, glucometer, pulse oximeter, spirometer, scale, fall detection devices and medical alert buttons, communicate via a two-way communication hub. The hub uses cellular connections and no Internet or landline is required. 

The retail test, which affects 18 counties in and around Augusta, Georgia and Aiken, South Carolina, will run for the remainder of the year with the intention of launching the program nationally in 2020. To learn more visit MySophi.com.


About 28 percent of people over 65 years of age in the United States, nearly 14 million people live alone, according to the Administration on Aging. While many seniors prefer living independently, with this independence come risks including falls, undetected symptoms of emergent and chronic conditions, missed medications or overdose, as well as social isolation. Remote Patient Monitoring (RPM) is designed to address these risks by allowing patients to transmit their health data daily in a secure electronic format via wired or wireless measurement devices. The data is sent to clinicians, caregivers, and care monitors who flag abnormal readings and alert caregivers and/or clinicians when these abnormalities occur. RPM can empower patients to better manage their own healthcare, provide a more holistic view to healthcare providers of a patient’s overall health status, and possibly intervene and / or avoid care episodes. An added benefit is peace of mind and relief for over-burdened caregivers, many of whom may be managing two households and may also have full-time jobs.


NavCare, a US CareNet company, began providing care management services in July 2016, offering chronic care and transitional care management and care coordination services for health systems, hospitals, primary care providers and other healthcare providers throughout the country. The NavCare Care Center uses appropriately licensed and supervised clinicians using HIPAA compliant, CMS certified Electronic Health Records (EHR) and proprietary software. NavCare never uses outsourced call centers, providing a higher level of care for patients, helping manage their chronic conditions, and creating higher patient satisfaction and better outcomes for all. Learn more at NavCare.com.


US CareNet, based in Augusta, Ga., with assets including home health and private duty agencies across the US, provides a diverse, innovative group of post-acute health care and senior living services designed to meet the ever-changing healthcare needs of aging Americans. Established in 1995 as CareSouth, the company divested its CareSouth agencies in November 2015 and is now known as US CareNet. Other US CareNet business and partnerships include Health at Home, Care Partners @ Home, NavCare and My Sophi. Visit USCareNet.com for more information.


Diana Porter, Vice President of Client Experience & Brand
US CareNet
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 706-854-7417


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